I started using Twitter in earnest in January 2012. Since that time, I’ve learned a few tips that have proven to be very helpful. Hopefully, you...
The Brilliant Benefits of CEO Peer Groups
The Chief Executive Officer (CEO) in any organization has challenges, faces issues, and operates in a world that is difficult for many to comprehend. ...
It’s Time to RAID Business Processes
In science, there’s a principle known as Occam’s razor, which basically means that when faced with two or more theories regarding a phenomenon, us...
I.T. Organizations Are Important, But That Does Not Mean That They Are ‘IT’
Introduction In today’s highly technology-driven society, companies and organizations have started to revolve around the technical aspects of how pr...
Why Repeatable Processes Are Important
A successful process depends on repeatability. Any other attributes of a process (e.g. flexibility, extensibility, and measurability) make no differen...
How to Avoid True Process Improvement Lies
Over the past 20 years, I have seen many companies start projects to improve existing processes. Companies and their leaders embarked upon process imp...
3 Questions You Need to Know to Retain Process Simplicity
The key to maintaining a simple business process is to build it with longevity in mind. Simplicity is often a difficult goal to reach and is even hard...
Process Rigidity Leads to Organizational Entropy
Process rigidity can be catastrophic for businesses, especially considering the rapid pace at which our 21st-century business environment is changing....
Successful Business Process Attributes
When a new company is just starting out, managers often believe that they do not have time to implement processes because they are too busy generating...
How to Determine What Business Process Metrics to Put in Place
Determining the correct process metrics is critical to ensuring that departments within companies are meeting their desired goals. In Six Sigma, this ...