The key to maintaining a simple process is to build it with longevity in mind. Simplicity is often a difficult goal to reach. As humans, we generally ...
The Effectiveness of Positive Employee Performance Appraisals
Each year in corporations around the world, managers go through the ritual of providing feedback to members of their team through the performance appr...
Is Technology a Boon or Bane for Business Leaders Today?
Many business leaders view technology as the Holy Grail for solving business problems. It is certainly true that technology enables some businesses to...
Are Common Courtesy and Good Manners No Longer in Vogue with the Growing Ubiquity of Technology?
No one is more insufferable than he who lacks basic courtesy. -Bryant H. McGill Have you ever sent an email to a colleague without receiving an acknow...
Narrowly Defining Who a “Customer” is Thwarts the Power of Customer Centricity
Today, many companies are rallying around the powerful concept of customer centricity. Customer centricity is when all processes within a company are ...