In science, there’s a principle known as Occam’s razor, which basically means that when faced with two or more theories regarding a phenomenon, us...
Why Repeatable Processes Are Important
A successful process depends on repeatability. Any other attributes of a process (e.g. flexibility, extensibility, and measurability) make no differen...
How to Avoid True Process Improvement Lies
Over the past 20 years, I have seen many companies start projects to improve existing processes. Companies and their leaders embarked upon process imp...
3 Questions You Need to Know to Retain Process Simplicity
The key to maintaining a simple business process is to build it with longevity in mind. Simplicity is often a difficult goal to reach and is even hard...
Process Rigidity Leads to Organizational Entropy
Process rigidity can be catastrophic for businesses, especially considering the rapid pace at which our 21st-century business environment is changing....